Privacy Policy

Tax-US, LLC (“Company,” “we,” “our,” or “us”) values your trust. This Privacy Policy describes how we collect, use, and protect the personal and financial information you provide when using our website at tax-usllc.com or communicating with our team.

1. Information We Collect

We collect information you submit directly through our evaluation wizard and contact requests, including:

• Contact Details: First and last name, mobile telephone number, and email address.
• Tax Situation Information: State of residence, service required, unfiled tax years, and related tax details.
• Communication Records: Interaction logs, appointment requests, customer support inquiries, and SMS messaging consent timestamps.

2. How We Use Information

We use your information strictly to:

• Assess your tax resolution or filing needs and match you with licensed tax specialists.
• Deliver customer-care communications, case updates, appointment reminders, and requested quotes.
• Send marketing offers, promotional messages, and tax resolution guidance if you have opted in.
• Maintain operational compliance and verification records.

3. Mobile Information & SMS Compliance (TCR & CTIA Compliance)

When you submit your mobile number on our evaluation form and select the optional SMS consent checkbox, you agree to receive marketing offers, promotional messages, and customer-care text messages from Tax-US, LLC.

Mandatory Non-Sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, lease, or share your mobile number or SMS opt-in consent with any third parties for promotional or marketing purposes. Text messaging originator opt-in data and consent are strictly confidential and will only be shared with technical messaging aggregators and service providers solely as necessary to deliver SMS communications on our behalf.

You can revoke your consent at any time by texting STOP. For support, text HELP, call 833-805-8249, or email info@tax-usllc.com.

4. Data Sharing & Security

We only share data with licensed enrolled agents, CPA partners, and customer service technology platforms under strict confidentiality obligations solely to provide services requested by you. We implement robust physical, technical, and administrative safeguards to protect your data.

5. Your Privacy Rights

Depending on your state of residency (such as California CCPA/CPRA), you have the right to request access to, correction of, or deletion of your personal data by contacting us at support@tax-usllc.com.

6. Contact Us

Tax-US, LLC
1950 WEST CORPORATE WAY PMB 25183, ANAHEIM, CA 92801
Phone: 833-805-8249
Email: info@tax-usllc.com
Website: https://tax-usllc.com